Trusted Site

At Suas Ofertas , we understand that trust is essential for a satisfactory online shopping experience. Therefore, we have implemented several practices and resources that guarantee the security of our customers' data and transparency in all transactions. Here are the main aspects that make our website a safe and reliable environment:

Security Certifications

  • SSL Certificate : As mentioned earlier, we use SSL encryption to protect all information exchanged between the user and our website. This certificate not only ensures data security, but is also a sign of trust for consumers, as websites without SSL can be considered insecure.

  • LGPD Compliance : We are fully compliant with the General Data Protection Law (LGPD) , which ensures that users' personal data is collected, processed and stored in a responsible and ethical manner. This includes the right of consumers to access, correct or delete their personal information.

User Experience

  • Intuitive Navigation : Our website design is intuitive and easy to use, allowing customers to quickly find what they need. Clear and efficient navigation helps minimize errors during the purchasing process.

  • Reviews and Testimonials : We provide a section for reviews and testimonials from customers who have already purchased from our store. These opinions are a form of transparency, helping new customers make informed decisions about their purchases.

Customer Support

  • Fast and Efficient Support : Our support team is always ready to help. We offer multiple contact channels, including email and live chat, so customers can resolve their questions or issues quickly.

  • Detailed FAQs : We maintain a frequently asked questions (FAQs) section with detailed answers about our policies, products, and services. This helps clarify common questions and provides a smoother shopping experience.

Secure Transactions

  • Trusted Payment Methods : We work with recognized and trusted payment gateways that offer an additional layer of security for all transactions. We accept a variety of payment methods, such as credit cards, debit cards, and digital payment solutions, all processed with the highest security.

  • Fraud Monitoring : Our systems are equipped with real-time monitoring tools to detect and prevent fraud. Any suspicious activity is analyzed immediately to protect both our customers and our platform.

Refund and Return Policy

  • Transparency in Policies : Our return and refund policies are clear and accessible. We ensure that customers know exactly what their rights are and what to do if they are dissatisfied with the product.

  • Satisfaction Guarantee : We are so confident in the quality of our products that we offer a satisfaction guarantee. If you are not satisfied, you can request a full refund quickly and hassle-free.

Commitment to Transparency

At Suas Ofertas , we value transparency in all aspects of our business. We are always open to feedback and constantly seek to improve our services to better serve our customers. We believe that a safe and reliable shopping environment not only increases customer satisfaction, but also strengthens our reputation in the market.

If you have any further questions about the reliability of our website or any other concerns, please do not hesitate to contact us. We are here to ensure that your shopping experience is the best possible!

Customer service

Opening hours: Mon to Fri, 8am to 5pm.
Email: support@lojasuasofertas.com
Address: Br-408, Km-72, Cond. Laura Bandeira - Zip Code: 55.825-000
CNPJ: 55.958.948/0001-46
Contact: +55 (11) 9 4863-0733