Terms of Service

Welcome to Suas Ofertas! Suas Ofertas is an innovative platform that acts as an intermediary for purchases made abroad. Our goal is to bring unique, high-quality products to Brazil, which are already successful in international markets, at affordable and competitive prices. By accessing and using our website, you agree to comply with the terms and conditions set forth below. It is essential that you read this document carefully before using our services.

Use of the Site

1. User Responsibility

   • By accessing our website, you agree to use it responsibly, ethically, and in compliance with all applicable laws. You are prohibited from using our platform for illegal, fraudulent, or unauthorized purposes. Any violation of these guidelines may result in legal action or suspension of your account.

2. User Conduct

   • You agree not to engage in activities that may harm the functioning of the website, such as spreading viruses, spam or any other type of malicious software. Your security and the integrity of our system are priorities for us.

Products and Services

1. Availability and Changes

   • All products and services presented are subject to availability in stock. Suas Ofertas reserves the right to limit the quantity of products available for purchase at any time, without prior notice.
   • Product descriptions, including features, specifications and prices, are subject to change at any time. We do our best to ensure that all information is accurate and up-to-date, and our team works hard to verify the quality of items provided by our partners.

2. Product Quality

   • We work with a careful selection of international suppliers, ensuring that the products offered meet high quality and safety standards. If you have any questions about a product, our team is available to help.

Payments

1. Payment Methods

   • All prices for products and services are clearly indicated on our website and are subject to change without notice. Payments must be made in the currency specified at the time of purchase, using the payment methods that appear on the checkout page.
   • Our platform adopts secure payment systems to protect your financial information. When making a transaction, you can rest assured that your data is protected.

2. Payment Confirmation

   • Payment processing is carried out immediately after purchase completion. After payment confirmation, your order will be prepared for shipping.

Exchange and Returns Policy

1. Consumer Rights
   • You have the right to request the exchange or return of a product within 7 calendar days of receipt, as long as the conditions established in our Exchange and Returns Policy are met. This policy is accessible on our website and was created to ensure that you are completely satisfied with your purchase.
   • To initiate an exchange or return, please contact our customer service team who will guide you through the entire process.

Privacy Policy

• We are deeply committed to protecting your privacy and ensuring the security of your personal information. Our Privacy Policy , which is available on our website, details how we collect, use, store and protect your data. In it, you will find information about your rights in relation to your personal data and how you can exercise them.

Cookies

• To improve your browsing experience, we use cookies and similar technologies. Cookies are small files that are stored on your device when you visit our website. They help us personalize your access, offer relevant content and analyze website traffic.
• You can manage your cookie preferences through your browser settings. To learn more about how we use cookies, please see our Cookie Policy available on our website.

Intellectual Property

• All content made available on our website, including text, graphics, logos, images and software, is the exclusive property of Suas Ofertas or our suppliers. This content is protected by copyright and intellectual property laws. Unauthorized use of any part of the content may result in legal action and liability of the offender.

Limitation of Liability

1. Disclaimer

   • Suas Ofertas strives to provide accurate and up-to-date information, but does not guarantee the completeness, accuracy or completeness of the information available on our website. Under no circumstances will we be liable for direct, indirect, incidental, consequential or punitive damages that may result from the use of or inability to use our website or the products and services offered.

2. Guarantees

   • We do not offer any guarantees regarding products or services purchased through our platform, except where explicitly stated. It is important that you read the product descriptions carefully and contact us if you have any questions.

International Purchases and Customs Fees

1. Purchase Conditions

   • By making a purchase in our store, you acknowledge that you are purchasing products from suppliers located in countries such as the United States, Sweden, China and the Netherlands. It is essential that you are aware of possible fees and taxes that may be applied by customs or the IRS.

2. Tax Responsibility

   • If your product is taxed, payment of these fees will be the sole responsibility of the buyer. Historically, around 10% of orders may be taxed. We are available to answer any questions about the import process and possible fees.

Changes to Terms of Service

• Suas Ofertas reserves the right to modify these terms of service at any time, and any changes will be posted on this page. Changes are effective immediately upon posting. We recommend that you review this section regularly to stay informed of any updates.

Contact

• If you have any questions or require further information about these terms of service, please contact us. Our team is always available to help, ensuring that your shopping experience is positive and satisfactory!

Customer service

Opening hours: Mon to Fri, 8am to 5pm.
Email: support@lojasuasofertas.com
Address: Br-408, Km-72, Cond. Laura Bandeira - Zip Code: 55.825-000
CNPJ: 55.958.948/0001-46
Contact: +55 (11) 9 4863-0733